Welcome to our Cookie Policy
Cookie Notice
You should be aware that when you access or use our content, products and services, we may collect information from your devices
through the use of 'cookies'. Cookies perform various different functions, and the purpose of this policy is to give you a clearer
understanding of:
- What cookies are
- Why we use cookies
- How we use cookies
- How you can control the use of cookies
What are cookies?
Cookies are text files containing a small amount of information that are downloaded to your device when you visit a website. Your
browser makes cookies available each time you visit our websites.
Why do we use cookies?
Cookies are used by our websites to improve your online experience and to ensure that certain content and functions are delivered
and used more effectively. We use both session cookies and persistent cookies to perform various functions across our sites. Session
cookies are downloaded to your device temporarily for the period that you browse our website(s); these cookies might allow you to
navigate between pages more efficiently or enable our website(s) to remember the preferences you select. Persistent cookies can be
used to help our website(s) remember you as a returning visitor or ensure the online adverts or communications you receive are
more relevant to your interests.
How we use cookies?
When you visit our websites, Cookies will be placed on your device in two ways. Cookies placed by Energylinx Limited as the site
operator, are called "first party" Cookies. Cookie may also be placed on your device by a party other than Energylinx, such cookies
are known as "third party” cookies. Examples of the uses of third party cookies include collecting information about browser habits
and providing tailored content to you.
While there are many different uses for first and third party cookies, the cookies used by us all fall into one of the following four
main categories of cookies:
- Necessary Cookies
- Functionality Cookies
- Statistic Cookies
- Marketing Cookies
How can you control the use of cookies?
You can amend your browser settings to block some or all cookies. To do this, follow the instructions provided by your preferred web
browser. For your ease of reference we have provided the links below which provide instructions on how to remove and delete
cookies for some of the more common web browsers.
Please be aware that if you block cookies from the websites, some or all the website's functions may not perform as intended:
Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser. For
more information about online behavioural advertising cookies and opt-out controls, please go to http://www.youronlinechoices.eu/
Set out below is more information on these categories of cookies, including their purpose and whether these cookies collect personal
data:
Cookie Type(s)
Necessary Cookies
Purpose
These cookies are strictly necessary to enable you to navigate our websites and to use the features you have requested during the
course of your energy comparison. They are used to provide content to you, as a user, and to provide products and services that you
have requested. Such cookies are essential to help your device download or stream information so that you can navigate around our
websites, use its features and allow you to return to pages you have previously visited.
More information
Here are some examples of strictly necessary cookies:
- To position information on your device or screen so that you can see and use our websites;
- To keep you logged in when you use our website so you are not required to log in every time you visit; and
- Remember and update your selections during a live session up to the time of its placement.
These cookies do not remember your preferences or username beyond your current visit.
Data Collection
These cookies do collect your personal data in order to function. They may collect the following types of personal data:
- IP address
- Location data
- Identify you as being logged into our websites
Cookie Validity
These cookies are deleted when you close your web browser (browser session).
Functionality Cookies
Purpose
These cookies are used to recognise you when you return to our websites and allow us to remember the choices you make and to
enable us to provide improved features. They also enhance the functionality of our websites by storing your preferences. Functional
cookies record information about choices you've made and allow us to provide more personal features.
More information
Here are some examples of the uses of functionality cookies:
- To remember your preferences and settings such as language, location and marketing preferences, since your last visit;
- To remember previous entries as part of your switch application;
- To remember if you have used a specific product on the website; and
- To show you relevant 'related article' links.
Data Collection
Some of these cookies do collect your personal data, to enable us to provide the services as outlined above.
Cookie Validity
Functional cookies expire after a maximum 2 years. Functionality cookies can be deleted from your browser history at any point
before their expiry time.
Statistic Cookies
Purpose
These cookies are used to collect information on website usage. Such cookies are used to provide aggregated statistics on visitors to
our websites. These statistics are used for internal purposes to help us to test and improve the performance of our websites,
providing a better user experience.
More information
Here are some examples of the uses of performance cookies:
- To provide statistics on how our websites are used;
- To see how effective our adverts are; and
- To assess errors within the user experience.
Data Collection
While these cookies do not identify you personally, they will collect your browser information and anonymised data, for the purposes
outlined above. In certain cases, some of these cookies are managed by third parties such as Google Analytics. These third parties
are not capable of using these cookies for any purpose other than those outlined above and they are unable to identify with these
cookies.
Cookie Validity
Performance cookies are valid for varying periods. Some performance cookies are deleted once you close your browser, while others
have an indefinite validity period. Such cookies can be deleted at any stage using your browser settings.
Marketing Cookies
Purpose
These cookies are used to deliver advertisements relevant to you, based upon your interests. They may also be used to limit the
number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.
More information
These cookies record your visit to our website, the pages you have visited and the products you have selected. We will use this
information to make our website and the advertising displayed more relevant to your interests. We may also share this information
with third parties for this purpose and to measure the effectiveness of an advertising campaign.
Targeting cookies are also used to:
- Collect information about browser habits to target website content and to target advertising;
- Link to social media networks who may use this information about your visit to target advertising to you;
- To provide advertisers with information on your visit so that they can present you with adverts that you may be interested in;
- Deliver content and marketing communications tailored to your interests based on information from your visit;
- To perform site retargeting. A retargeting pixel (a tiny unit of code) on our webpage leaves a cookie in the user’s browser, which
causes our adverts to be displayed or to not be displayed to you when you visit certain websites within the retargeting network (e.g.
Google Display Network); and
- To perform search retargeting, which allows our adverts to be displayed on third party webpages, based upon your previous web
search activities.
Data Collection
Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may
also use cookies on our websites. These cookies are likely to be analytical/performance cookies or targeting cookies. Please note
that no personal data is collected, an advertiser is unable to associate the cookie with an individual’s name, address or other
personal information. These cookies may be placed by third party advertising networks with our permission.
Cookie Validity
Marketing cookies are valid for varying periods.
Unclassified Cookies
These are cookies that are in the process of being classification, together with the providers of individual cookies.
Our Cookies
The cookies that we use on our website(s) are as follows:
Contact Us
If you have any questions about how we use Cookies, you can contact us by email: DataProtection@energylinx.com
Last updated on 17.08.2018
